FAQ

We offer a comprehensive range of services including general contracting, landscaping, construction, and maintenance for various types of properties.

We are based in Florida and proudly serve multiple regions throughout the state.

We serve communities throughout Central Florida, including Seminole, Orange, Lake, and Volusia counties. Our office is based in Longwood, FL, which puts our crews within easy reach of most HOAs, condos, apartment communities, and commercial properties in the area.

Element Service Solutions is a licensed and insured Florida general contractor (license CGC1533292) with more than 2,400 completed projects for Central Florida communities.

Yes, we are fully licensed and insured, ensuring the highest standards of safety and professionalism.

Yes. Element Service Solutions is licensed and insured, and we provide a certificate of insurance naming the association as additional insured before work begins. We are a licensed Florida General Contractor (CGC1533292), so your board and management company have documentation on file for your records and any lender or insurance requirements.

You can reach us by phone at (407) 744-9122 or email us at info@elementbiz.com.

We service a wide range of properties including industrial, office, retail, apartment, hospitality, hospital, municipal, and assisted living facilities.

Yes, we provide comprehensive maintenance services tailored to the specific needs of each property type.

Yes. We respond to urgent safety hazards and storm-related damage, including cleanup and repairs after severe weather. Communities with an active maintenance contract with us receive priority scheduling after a storm, but we also respond to one-time emergency requests from any HOA, condo, or commercial property.

We assess the unique requirements of each property and design our services to meet those specific needs effectively.

Yes, we have extensive experience managing large-scale projects for various property types, ensuring efficient and high-quality results.

Our expertise, customized solutions, and commitment to quality ensure that your property is well-maintained and operating efficiently.

You can request a quote by contacting us via phone, email, or through our website's contact form. We will get back to you promptly.

Yes, we offer free consultations to discuss your project requirements and provide tailored solutions.

We occasionally offer promotions and discounts. Please contact our sales team for current offers and eligibility.

Typically, it takes 1-3 business days to prepare and deliver a detailed quote, depending on the complexity of the project.

Start by submitting a request through our website. A real person follows up the same business day to schedule a free on-site inspection at the property. After the site walk, our team prepares a written proposal your board can review and act on, typically within 1 to 3 business days.

We self-perform most of our work, including concrete, pressure washing, general maintenance, landscape, and painting, with our own crews. For specialty work like civil engineering or certain masonry projects, we bring in vetted, insured subcontractors that we manage directly under one contract, so your association has a single point of contact regardless of who is on site.

Project costs are influenced by factors such as scope, materials, labor, and timeline. We provide detailed estimates to ensure transparency.

Yes. On larger projects we structure a deposit and milestone payment schedule, with the terms spelled out clearly in your proposal. Smaller jobs are billed on completion.

Payment schedules vary by project. Typically, an initial deposit is required, with subsequent payments due at agreed milestones.

If you have any billing concerns, please contact our billing department. We aim to resolve any issues promptly and fairly.

Yes, we provide detailed invoices that outline all charges and services rendered for complete transparency.

We prioritize clear communication, quality workmanship, and timely delivery to meet and exceed client expectations.

Yes, we can provide references and showcase examples of our successful projects upon request.

Our dedication to innovation, quality, and customer satisfaction sets us apart. We tailor our services to meet the specific needs of each client.

Yes, we offer warranties and guarantees on our services to ensure peace of mind and client satisfaction.

We schedule work around residents and coordinate with management to minimize disruption. If a project requires closing an amenity or limiting access to a common area, we provide advance notice so residents are not caught off guard. We also format our proposals to fit board approval cycles, so management has what they need well ahead of a scheduled meeting.

We build sustainability into how we operate day to day. That means using environmentally responsible products and methods where they fit the job, disposing of waste and debris properly, and making practical, lower-impact choices for landscape and maintenance work when they make sense for the property. If your board has a specific sustainability goal or requirement, let us know during the site inspection and we will factor it into the proposal.